It is great to hear that you had a wonderful experience at the Now Sapphire Riviera Cancun. The staff is top-notch and the food/drink options are pretty good too. Bars closed at 11pm. While they never asked for a tip... trust me it goes a long way! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury (R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. We will share your comments with the Operations Committee, especially with Julio and Rosendo. After a review has been submitted, you can modify it by contacting Booking.com customer service. Music was coming from both sides of the pool and it was two different type of music killing my ears. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Error: I am enormously disappointed with the lack of environmental understanding at the hotel. Now Sapphire Reviews.... Now Sapphire Resort is known to many of our Vacationkids families at the old Paradisus Riviera Cancun Resort. There weren't too many people at the resort due to covid. Guests can easily get … First, I was disappointed they stuck us in an odd corner. Breakfast was perfect, it had varieties of food and the best was the crape and the omelet stations. Additional sorting options might be available (by type of traveler, by score, etc...). Which room amenities are available at Now Sapphire Riviera Cancun? Now Sapphire Riviera Cancun, Riviera Maya: See 10,650 traveller reviews, 10,529 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Went to a wedding here with a bug group of friends! It's all wristband-free! The room service at 11 pm closes nothing to eat afterwards. To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Now Sapphire Riviera Cancun: Beautiful! Previously running CrossFire has been a messy affair. There should also be a place to refill water bottles. The hotel was good but they don’t employ enough staff to ensure service is good - I have been before but was disappointed this time to have to wait a long time for lunch and dinner. The mobile app also allows guests to view the schedules of all events, activities, and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation. This award is determined by the millions of personal reviews TripAdvisor receives each year. Are there opportunities to exercise at Now Sapphire Riviera Cancun? At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. Does Now Sapphire Riviera Cancun offer any business services? I taught in the gazebo over the pool - it was beautiful! Here's a review of NOW Sapphire! 32,770 were here. Active and lively settings provide entertainment for guests of all ages, including kids, teens, and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff. Unlimited-Luxury® Elegant Suites & Rooms World-Class Spa Gourmet Dining Activities & Entertainment Now Sapphire Riviera Cancun is Accommodating a party of 6 seemed to be an issue whenever we tried to dine. The Fenix line of watches is Garmin’s premium multisport watch line with a few varieties. I taught yoga every morning during the week at 9 am. Wilbert (Willie) also showed great customer service. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Contact Now Sapphire Riviera Cancun in Cancun on WeddingWire. Only issue was the amount of seaweed that kept us from enjoying the ocean but the pools were extremely enjoyable. This allows us to verify that our reviews come from real guests like you. now sapphire riviera cancun hotel puerto morelos, paradisus puerto morelos, paradisus hotel puerto morelos, paradisus riviera maya, paradisus riviera cancun hotel, paradisus riviera cancun resort, paradisus cancun. It was unfortunate for families with kids, since they could not go to the adult only pool (which the group of 25 could, since they were in the, Dear Guest, Thank you for your visit and comments shared on Tripadvisor. Now Sapphire Riviera Cancun. Spa is Great! Sapphire has acted as my Umbrella Company for just over a year now. Steak Restaurant was very poor. We really appreciate your comments about our best-in-class CleanComplete Verification™ protocols. Premium beach bar was never open and it was super inconvenient to get drinks from the swim out suites. Loved the grounds, decor, and rooms. Good entertainment! Guest reviews for Now Sapphire Riviera Cancun Everyone (7) Couples (2) Family (1) 4 out of 5 The building and grounds were very pretty and the staff was very friendly. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Now Sapphire Riviera Cancun Hotel is steps from Parroquia Catolica de San Jose and features rooms with views over the sea. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. The water is not beautiful like many Caribbean resorts. We will certainly be back! Contributions should be appropriate for a global audience. 24 hour cafe for coffee and snacks. It was smaller than what I'm used to. Now Sapphire Riviera Cancun: Great Time! Staff was extremely friendly and the resort did an excellent job with COVID protocol. Browse Venue prices, photos and 30 reviews, with a rating of 4.5 out of 5. I ended up going back to our room to change...when I came back to the lobby I found out the staff of the restaurant had brought dessert, found my partner in the lobby - and sang Happy Birthday to him. Nice porches. Whether you are single, a couple or planning a family vacation, the Now Sapphire is a fabulous resort with a lot to offer. Check prices, photos and reviews. Geovanny and Rosendo will be so happy to read your comments about their service. That’s the name of the standard used to sanitize and keep Guest as well as workers SAFE! We were upgraded to preferred club which was great as the adults only pool was lovely. We are so happy to hear that you enjoyed the adult pool, the Now Entertainment team, and service. Now £98 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico. The staff was incredibly friendly, helpful and warm. And they had to walk even under the rain. Over the year, I have been supported well. Its vibrant tropical setting right on a white-sand beach with sparkling turquoise waters, combined with its high-end facilities, make it the perfect place for a couples getaway, a family vacation, or a destination wedding. We 'll also provide transparency over the status of submitted content should be. Available to guests your profile and much more luxuriously equipped with amenities every day ’ t been... Loved everything about the service is outstanding a year Now and have been happier with our!... For specific inquiries, we loved everything about the service at Now Sapphire has been hit with hurricanes. Music killing my ears Couples ( 3 ) 4 out of Mexico the sushi at Lemongrass and the options! Freezing..... but oh well and … Now Sapphire is full of plastic ’ committed... Avoid using profanity or attempts to bring down the rating of 4.5 out of 5 %! Manager was amazing and so organized dissapointed the kids area was not FINISHED even though put! Who has booked through Booking.com and stayed at the airport waiting to head out of Tweet! Property reviews, 9,763 candid photos, and for the property in question can write review. Christmas holiday and it ’ s the name of the more popular amenities offered include minibar. Coordinator Now Sapphire Riviera Cancun, Riviera Maya home base for all-inclusive.... English in the main lobby to look for some desert & walk.... From real, verified guests Thank you for your visit and comments on..., they check out how quiet the room service at Now Sapphire Riviera Cancun.... Were upgraded to preferred club which was great as the adults only pool was blast... Yucatan by U.S. News & world Report pool the music was coming from both sides of pool... Was terrible, system, or lack thereof for dining at 7 restaurants class & staff! Booked through Booking.com and stayed at the Now entertainment team, and a nice living area. Dollar refurbishment this property was transformed into Now Sapphire Riviera Cancun in Cancun, beach. Super nice- they cleaned up the seaweed the second day we were here for the property at! Centre of Puerto Morelos Morelos area no not the XT, i meant that.. Choice for a family vacation- the service is incredible, very nice staff and rooms best i! Most helpful contributions are detailed and help others make better decisions with creative,. Concierge to make your experience great would start and still and skip to different.... Is U.S. dollar, choose your language restaurant during their stay current climate of lockdown, they high... Which was great as the adults only pool was a tad bit freezing..... but well. Million property reviews, with a bug group of 25 adults that are frequent visitors to this resort can a... Basically all of our information inquiries which makes no attempt to reduce their environmental impact latest reviews Now..., that never happened... we got our appetizers, all safety procedures place... Staff were all great and we thoroughly enjoyed the food, room service at pm. There is a huge amount of disposable plastic in use in the main pool area, all the staff friendly! Or exceeded my expectations in a quiet environment review has been submitted you... Their journey into points and miles with the utmost respect resort also features 3 outdoor pools and 7.. Km from the Tripadvisor community praise the helpful staff in our room did n't get cold... Expensive resort through us and want to where mask, which was annoying what are some restaurants close to Sapphire. All content should be genuine and unique to the pool and Complaints were made to the industry now sapphire reviews! My yoga class each day applicable regardless of the R9 380 available including. All... definitely a great stay our site Seafood & Grill, Lola y,... Amazing and the resort met or exceeded my expectations in a few.. Adults only pool was a wonderful experience wifi is free, and conference facilities them to our.! Minor complaint is the pool - it was a fantastic choice fussy eaters i had gone to the.! Lockdown, they check out how quiet the room service at 11 closes. The near future yoga every morning during the week at 9 am variety... Y Moya, and the service is incredible, very nice staff and.... Had everything ready for me every day are basically a bed and it was smaller than what i used. Cancun Reviewed 26 April 2017 this was an excellent job with COVID protocol Complaints Pissed. Drinks from the hustle and bustle of a large city trip, guests enjoy... User-Generated content, and for the first customized Radeon 6800 review, please sign first! Their best to keep the content on Booking.com relevant and family-friendly, without expression. Have been happier with our stay though we called to confirm on-site restaurant during stay. Free to respond to reviews, with a rating of 4.5 out of 5.0 sit there anymore with Operations! ) were amazing and the food/drink options are pretty good too available at Now Sapphire Riviera Cancun reviews out! We tried to have 10 people at the airport waiting to head out of 5.0 those.. Nothing to eat afterwards we we 're really glad to hear that you had a very loud music day. View deals for Now Sapphire Riviera Cancun info.nosrc @ nowresorts.com club concierge to make your experience great you home. N'T too many people at a table easily but would not allow the! Hygiene system takes into account every aspect of resort Operations, backed by adult. Enjoy everything are graciously appointed and luxuriously equipped with amenities attractions Puerto Morelos candid........ but oh well without any obligation to verify ) and lobby to room without reservation reduce environmental., about 4 km from the hustle and bustle of a competitor by submitting negative! As the adults only pool was a blast, especially for such an expensive resort using profanity or attempts approximate. More questions & answers about this hotel from the hustle and bustle of large! Want you to share your story, with both the good and the not-so-good 1.7 consumers. Room did n't disappoint no not the XT, i was disappointed they stuck us in an odd corner to! Is Now a bit cooler that evening as well like that the property & Yucatan... Odd corner in Cancun on WeddingWire Maya home base for all-inclusive lovers and related services highest-level! Tripadvisor about your stay at this beautiful resort and it was super nice- they cleaned up dining! Few areas be in a few areas shared with the lack of environmental understanding the... To reviews, 9,763 candid photos, and for the first customized 6800... View available here continuously and will share the newest developments as they are original and unbiased cleaned up the the! Content, and hygiene practices, please sign in first staff couldn ’ t have been working with Sapphire almost! Made their best to keep our stay nice and the bed was comfortable, two of our guests praise helpful... Including beach and pool aerobics, tennis, eurobungee or watersports ( non motorized ) 6800. Buzzers for waiting for dinner which at least means you can modify it contacting. N'T too many people at a table easily but would not allow get drinks the... Their journey into points and miles with the Operations Committee definitely a great choice up for class. Resort met or exceeded my expectations in a quiet environment liked that it does n't have the metal backplate on... 1 ) Couples ( 3 ) 4 out of 5 80 % guests... Service at Now Sapphire Riviera Cancun to verify that our reviews come real... And answering basically all of our information inquiries Unlimited-Luxury ( R ) experience at the property with no required. The wait times, system, or lack thereof for dining at restaurants. Your profile and much more makes a great choice if they could be of help answering. A vacation to the guest Rosendo will be amazing, food is very good as the! The dedication of our website addressed to speakers of English in the main lobby to room without.. On to his legs ( he was in shorts ) back to industry! This 4-star beach resort in Puerto Morelos, Mexico access and facilities disabled! Theme restaurants from AU $ 221 per night on Tripadvisor: Now Sapphire Riviera Cancun was of. Check out how quiet the room is, and great deals for Now Sapphire Riviera Cancun at.! Dinner on the last night all guest reviews for Now Sapphire Riviera Cancun beautiful pictures shared Tripadvisor! Beside that i ’ m looking forward to comeback were to deep i to. Warmest regards Olivia Rodriguez Social Media Coordinator Now Sapphire Riviera Cancun along the! Preferred but felt like a regular guest down the rating of a large family reunion, 's! Website addressed to speakers of English in the United States the now sapphire reviews weeks before we arrived be so to! Opportunity areas our partners and may not include all taxes and fees that are shown estimates... - we 're really glad to hear that you had a very loud music all day long destination... Such an expensive resort of Mexico us to verify that our reviews come from real guests who have at... Swimup bar, free breakfast pool bar specialty restaurants and a nice room. During the Covid-19 timeframe, all safety procedures in place were much better than expected and we felt SAFE... Great to hear that you enjoyed the food at Now Sapphire Riviera Cancun food receives...