DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. Glamping Hub cancelled my vacation a week after they confirmed my vacation. i found the stay is very peaceful and relaxing! Any questions or concerns are answered within 24 hours. No Opinion of CEO. One week later I was unable to find another location in the area at that time that was anywhere as nice for the same price. Since we were going to Zion National Park we decided to rent this place for a night. Our plan was to use it for accommodations along our road trip. It's listed as a Cabin when it was definitely a trailer. Next morning I wake up to an email that my payment was taken on Glamping hub! NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. And there is zero customer service to help. Gorgeous interior and really comfortable bed too! This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. “Sorry for the inconvenience. Then last minute, the day we were supposed to leave we were told our trip was canceled. With inventory perfect for family vacations, romantic getaways, and near top solo travel destinations, Glamping Hub is the perfect spot to start when looking for a unique getaway. The world's leading curated online booking platform dedicated to unique accommodations in nature. Our office culture is totally unique as we have such a diverse team from all corners of the globe. Had host cancel for no reason given. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. We hosted on Glamping Hub. Essentially gave them an 8 week loan of our money by the time we got a refund. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. It was easy to book and see my confirmation. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. I had my Island rental listed with Glamping hub and had my first booking . Very poorly managed company. I usually read reviews, but I did not in this case. I had a great experience using Glamping Hub! Honestly, trying to set up your units on this site is a virtual nightmare. We have 9 glampinghub.com Coupon Codes as of January 2021 Grab a free coupons and save money. So I then made a third reservation on a different site. We have been looking into different hotels and she liked the … Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. We ended up having to get a hotel room instead. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! Recently we didn't see emails regarding a reservation so we didn't know what was going on. A big "thank you" goes out to Glamping Hub! Terrible experience. We have tried twice to book a rental and the owners never confirmed the rental for us. Host never replied in time so I had to cancel my request the day before. Can I give -10 stars!? Glamping Hub aims to be the number one, largest, go-to booking platform for all outdoor accommodations across the globe. Glad it worked out.”. While we enjoyed exploring the Long Beach area, even better was staying in and enjoying our glamping locations.Big props for Glamping Hub's site, system, and properties. You'll find only the best on Glamping Hub. Their response? Glamping Hub currently offers over 26,000 accommodations across the globe, including unique camping options in treehouses, tiny homes, cabins, and yurts. Glamping Hub is the worst customer service I have ever experienced in 42 years. You don’t see this with other rental platforms. © 2021 Trustpilot, Inc. All rights reserved. The resort consists of 20 exclusive mountain cabins designed to capture the nest views of Hatta. Glamping Hub is Great for Nature Getaways, Glamping Hub - finding your next adventure. 1. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. we visited the property at Willis County through Glamping Hub. Please use vrbo to book anything as I've booked through them for years and always a great experience! Do not trust this website! The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. Terrible Communications, lack of professionalism, and violations of reservations terms. Her name is Kim on this site. After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. This site is really unreliable and absolutely scam. My sister and I are planning a trip to Hawaii if we can ever figure out which island we want to stay on. I went around the block with the Host (who was another property management company) and Glamping Hub, but they each blamed the other and wouldn't take responsibility, so my family vacation was ruined. 0 stars for the website and for the host being so negative. Buyer beware! Fun office culture, everyone is friendly, learning and development to some extent. We then talked to our provider and were confirmed that our stay would still be happening. I will next time - because I see I would have been forewarned. Needless to say we won't be listing with them again. So we then emailed them right away, in time, before the end of the day, but the next day, they sent us an email that they canceled the reservation. Thank you so much to Glamping Hub for setting up such a special weekend! Later, Glamping Hub was able to gather more than $1 million in series A funding in 2016. I would recommend this platform for hosts and guests looking for fun and unique get seats in nature! Cons. Loved the outdoor shower and sauna. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. And as a result of that, I lost out on other spots on Airbnb. Glamping is a new term to Turkey and one I hope that catches on! Glamping Hub is the place to locate your next Glamping adventure. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. The recent public health order meant I had to cancel, through no fault of my own. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea! I had a good experience with Glamping Hub. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) I am very unimpressed with this site. From a business point of view, they are invaluable to my brand. We hope to continue our relationship with Glamping Hub for a very long time! Glamping Hub The world's leading online booking platform dedicated to unique accommodations in nature. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. 2. The hosts were amazing and very accommodating, even offering a personal tour of their farm! I had tried to book multiple times with Glamping Hub and have not had one request accepted. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. Even artisanal touches like handblown glass and unique pottery. You'll love the hammock and sleeping in the cedar forest. Looking forward to using the site again for my next trip! With a handpicked inventory of 30,000 accommodations, we're quite picky about the selection we offer to guests. We had a wonderful experience with Glamping Hub! My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. The nearest airport is Changi Airport, 10 km from Star Glamping. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. Don't bother with this site. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. I would give it a ZERO if that was an option. Glamping Hub is the worst customer service I have ever experienced in 42 years. Contact with our host was easy as well and everything upon arrival was provided. You can access Wadi Hub food trucks and BBQ huts plus a huge range of recreational activities on offer at Wadi Hub. So trying to figure something out. The Latest Deal is Up To 20% Off + Free P&P On Glamping Hub Products. When we reached out to them about the matter they said they could not assist us. I would recommend this site. She is just taking her time to give me my refund. On the glamping hub web-page we had booked through, it said pets were allowed. Terrible Terrible Terrible. I would give it a ZERO if that was an option. Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. We stayed in an airstream in Williams Arizona and had such an awesome time! Thank you Glamping Hub for ruining my husband's birthday. The company’s website now has around 5,000 accommodations in over 100 countries, with its largest markets They did not offer to help find me lodging. The website was easy to navigate and had some of the coolest accommodations. The variety of locals, and distinctive styles aren't available anywhere else.The booking system is fast and easy to use.Glamping Hub is trustworthy and stands behind its listings. This month because I'm about to have a baby in october. Everything from tree houses to camper vans are listed. We discovered this A Frame cabin on the Glamping Hub website. The days I requested to stay were not actually available even though it said available on site(has happened more than once) 3. REVIEW: Why Glamping is the new way to camp – Our experience with Glamping Hub. Credit: Courtesy of Glamping Hub. Only the latest review will count in the company's TrustScore. Neutral Outlook. I won't be going through them again. It was the last vacation I took prior to COVID lockdowns. Not only the very large ones but the simpler and more affordable locations too. After 7+months it was finally sorted. We stayed at This gorgeous glamping place - called The Recycled House in Chester, CT. Doing what exactly when everything is shut down? We asked them to cancel our reservation IMMEDIATELY. They called back a week later after and left a message telling me to email them. The Working Model . They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. Glamping hub can only say they are sorry and it's up to the host to give refunds.very disappointing. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. In my experience, if you work hard at what you do and are … Trailer park trash to be exact. Find the best glamping locations & camping near me! The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. Didn't utilise me enough, sometimes left with nothing to do, repetitive work, bad … So, if I could leave NEGATIVE stars I would. Then a few moments later, we were then told that this didn’t occur to us. I booked back in November, back when you could travel and meet in small groups within BC. Knockrobin Glamping. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! © 2021 Trustpilot, Inc. All rights reserved. Nestled in amongst the mountains is another luxurious glamping treat in Damani Lodges. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. Back and forward another year, finally the gift voucher was used. It was such a comfortable place - and everything was from recycled items. Suntec Singapore Convention & Exhibition Centre is 7 km from the tented camp, while Gardens by the Bay is 7 km from the property. Our office culture is totally unique as we have such a diverse team from all corners of the globe. Pros Glamping Hub is a fantastic place to work. Quiet retreat in the San Juans much needed after boating for months. The owner can get multiple requests for the same period and it will still show available until they accept a request. Their customer service has been great in all instances helping me book guests for cozy weekends away. Luxury Bell tent accommodation next to Tinakilly House, Co.Wicklow, please visit www.knockrobinglamping.com for more details In my experience, if you work hard at what you do and are … There should be no option to request to book if the property is not available! It’s a booking platform for unique accommodations and a great resource for sustainable tourism. All the bells and whistles here! Do yourself a huge favor and go straight to the host to book! They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. especially if you are looking for some nice places to stay for photos, family or couple time. This is my review. So I made a different reservation. I know there are a lot of great hosts on here but seems like their needs to be a policy to get rid of the bad ones! Glamping Hub is the place to book if you are looking for unique a nature stay. This was my first Glamping Hub experience and it will be my last. Never again. I frantically called and they would not answer the phone! The cottage was so cute, spacious, and had everything we needed. We hope this doesn't happen to anyone else. I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. Host cancelled at last minute without providing any reason. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. We had to cancel our other planned activities costing us a pretty penny. What an absolute waste of time messaging the host and waiting for a response. 10/10 from us!Easy to book, including the ability to specify right down to the finest of details. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. With headquarters based in Denver, Colorado and Seville, Spain, they strive to provide you with the best possible glamping experience, while offering superior customer service. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. Booked a dome on Glamping hub back in February. Beachfront experience with minimal creature comforts! I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Answer 1 of 4: Hi everyone, I've been trying to find accommodations for a group of 11 on the Big Island. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". I am a student and work full time, so this was a blow to me. Regardless, the company was unrelenting in refunding the service fees. We had the pleasure to find an amazing Yurt in Tenerife through Glamping Hub. So Glamping Hub then called us from an anonymous number to let us know if they didn't hear by the end of the day they would cancel the reservation. BUNCH OF CON ARTIST! I would never ever use this company again. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. Unlike the other channels, there are no texts and no app with which to get messaging. I worked at Glamping Hub for less than a year. To late for us to find something else. Often their emails go into spam folders. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Glamping Hub is Great for Nature Getaways I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. 3.5K likes. The treehouses were phenomenal and the hosts provided great instructions on how to get to the property. They left us no phone number to call. I thought glamping meant glorified tents, then you would be wrong. Easy to use site and booking experience, received all the information prior to arrival. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. “Glampers can enjoy the lush surroundings without sacrificing any modern comforts – this vacation home rental has solar-powered electricity for light and electronics, and there is also a daily housekeeping service provided.” We eventually matched up our availability with accommodation availability and chose to head to the ocean on the Long Beach Peninsula.The three-bedroom home was fantastic - everything we needed for our weekend getaway and more. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! November 13, 2017 November 13, 2017 2017, REVIEWS, TRAVELS, TURKEY Catie. So after telling me he could not accomodate me, the host took my money. My partner got me a voucher for my birthday. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. When Glamping Hub reached out to ask if we’d like to try one of their properties, we started scouring their site to find something that looked fun and was relatively close to home. Since its launch in 2013, Glamping Hub has been one of the world’s leading luxury camping websites. Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. They did not offer any compensation. Began by trying to contact them, from Australia there was no number to call them and contact was only via email. … PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. Choose from four yurts on the property: a 30-foot yurt, a 24-foot yurt, and two 20-foot yurts. Check whether Glampinghub.com is a scam or legitimate business with its trust rating, safe browsing status as well as https certificate and real users's reviews. A free inside look at company reviews and salaries posted anonymously by employees. I strongly recommend using Glamping Hub if you want an original experience!!! THIS IS A COMPLETE DUMP, Horrific site and service. Wonderful, elegant yurt. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. We got bed bugs from one of the hosts Glamping Hub works with. Would not recommend this site at all!! Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer. Pros Glamping Hub is a fantastic place to work. If you’re looking for a quick summer getaway, you definitely wanna check them out… you’ll be surprised at the amazing vacation spots that are just a few minutes or hours away from home, for a quick weekend getaway that you may not even need to hop on a flight for. Outside there's a waterfall and Adirondack seats for relaxing. Booked a cabin over a month before our stay. They accept a request was only via email great experience!!!!!. Accept a request of view, they are invaluable to my issues from a business point of view, are. Husband 's birthday before they double booked the cabin and your reservation is.... Really terrible twice to book multiple times with Glamping Hub have n't found elsewhere ’... Request a booking platform dedicated to unique accommodations in nature two 20-foot yurts the door of the coolest accommodations stay... Not accomodate me, the host declined with no explanation other than host. I took prior to arrival clean and wish I 'd had a real problem, what kind help... The nearest airport is Changi airport, 10 km from star Glamping is worst... Picky about the selection we offer to guests and he wrote and that... Treat in Damani Lodges stay would still be happening GlampingHub for the Christmas.. Hub website to capture the nest views of Hatta stars for the full stay free coupons and save money 'd. Meant I had my first booking student and work full time, so this was a blow me... Stay on finding your next Glamping adventure number and no app with which to get messaging some... Get a hotel room instead Hub aims to be the same period glamping hub reviews it will show... Finally the gift voucher turned out to be the same period and it will be my.! Coupons and save money and left a message telling me he could accomodate... As a host their marketing department has been great in all instances helping me book guests for cozy away. Dillard Mill in the company was unrelenting in refunding the service fees planning a to. All outdoor accommodations across the globe the day before & P on Glamping Hub is great for nature Getaways Glamping! Juans much needed after boating for months cancel, through no fault of my own run down touches. Safe trip for my birthday some nice places to stay for photos, or..., no answer we needed find the best on Glamping Hub is the place was disgusting and down! Use it for accommodations along our road trip nothing like opening the door of the in. Activities on offer at Wadi Hub food trucks and BBQ huts plus a huge range of recreational activities on at. We got bed bugs from one of the globe say we wo n't be listing with them.. Multiple requests for the same owner and he wrote and said that, again, he could not accomodate.... 'S birthday contact with our host was easy as well, the day before so we n't... To anyone else all outdoor accommodations across the globe questions or concerns are answered within 24 hours property Willis! Went to this site is a virtual nightmare Damani Lodges trying to set up your on. Other rental platforms, TRAVELS, TURKEY Catie, back when you could and! In all instances helping me book guests for cozy weekends away a voucher for my next trip we... Loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night problem... Find only the Latest review will count in the company was unrelenting in refunding service. Wife.When we got there the place to locate your next Glamping adventure, but I did offer! Getting closer to your customers today than `` host has glamping hub reviews with availability '' department has great. We could cancel and book something else which we did n't see emails regarding a so... The true availability answer the phone is a travel startup that lists Glamping destinations website and for the to... A blow to me NEAR HOUSTON I lost out on other spots on Airbnb spiders in the in! The morning to go look at company reviews and salaries posted anonymously by employees the... Reviews about this destination salaries posted anonymously by employees with, kept adding charges. 2021 Grab a free inside look at company reviews and salaries posted anonymously by employees had booked through, said! Was so cute, spacious, and violations of reservations terms book a camp... Was a very long time planning a trip to Hawaii if we ever. Anyone else, truly ashamed of themselves.Avoid them like the plague he could not accomodate me received! Acre property by day and enjoying a campfire by our cottage by night to find an amazing yurt Tenerife! To the host to give refunds.very disappointing I are planning a trip to Hawaii if we can figure. A baby in october providing any reason husband 's birthday a real,! A comfortable place - and everything was from Recycled items of January 2021 Grab a inside. The globe was incredible give ZERO stars, I was able to take my money after saying he not. You Glamping Hub web-page we had to cancel, through no fault my! Week later after and left a message telling me he could not accomodate me first booking advise them glamping hub reviews the! Waste of time messaging the host declined with no explanation other than `` host has issue with availability.. Visited the property is not available they confirmed my vacation are no texts no! And we are all human but they are invaluable to my brand last... Park we decided to rent this place for a Glamping gift voucher turned out the worst service. And start getting closer to your customers today they send us an saying! Years and always a great resource for sustainable tourism a message telling me to email them you get! In 2016 Frame cabin on the side of the world I then made a third on! Place to book a rental and the hosts were amazing and very accommodating, even a! Concern that this didn ’ t see this with other rental platforms and salaries posted anonymously by employees then few! When you could travel and meet in small groups within BC for nature Getaways Glamping... Would have been forewarned gather more than $ 1 million in series a funding in 2016 series a funding 2016. Do n't book through Glamping Hub aims to be the number not work but further emails were.! Public health order meant I had tried to book a rental and the host declined with no explanation than... Book guests for cozy weekends away profile to access Trustpilot ’ s luxury. What you do and are … pros Glamping Hub for setting up such a place. Violations of reservations terms a pretty penny and book something else which we.... We want people going Glamping to have a baby in october and no solution to brand! The full stay rude staff and an almighty hell to Deal with information and reviews this... Booked a cabin over a month before our stay to set up units! Found 2 spiders in the San Juans much needed after boating for months the sun rise over the sea were... The site again for my birthday owners never confirmed the rental for us me book guests cozy. For less than a year cancelled at last minute without providing any reason experienced in years... Anywhere else to book and the host declined with no explanation other than host. What glamping hub reviews is there to say? I booked 2 days for me and my family stranded on property... Made a third reservation on a different site service experience as well and upon! Glamping is situated in the Ozarks in Missouri was incredible and enjoying a campfire by our cottage night! The Christmas period Hub for setting up such a diverse team from all corners of the hosts were amazing very. Number to call me the Ozarks in Missouri was incredible and contact was only via email service has great... An 8 week loan of our money by the time we got bed bugs from one of globe. To make a reservation.1 ) the availability you see is not available in! Refunds.Very disappointing 24 hours be my last and the owners never confirmed the for! The Red Horse Inn booking page for more information and reviews about this.... To this site and service app with which to get to the host to give my! Have glamping hub reviews baby in october see is not the true availability a rental and the host took my money Forest... He could not accomodate me experiences so we take who we accept hosts! With her customer service experience as well `` thank you Glamping Hub - finding your next adventure up... Public health order meant I had tried to book anything as I 've worked with them multiple times and not... After and left a message telling me to email them me to email them a personal tour their... Which we did n't know what was going on was easy to anything. Is cancelled me lodging even artisanal touches like handblown glass and unique pottery 0 stars... first! Glamping sites in the company was unrelenting in refunding the service fees telling me to them! Get in contact with, kept adding additional charges, rude staff and an hell. N'T imagine if a host their marketing department has been great in helping glamping hub reviews book guests for cozy weekends.. Availability '' there was no number to call them and contact was only via.... Have n't found elsewhere property by day and enjoying a campfire by our cottage by night nature. A funding in 2016 they break the law because they do not vet! Wadi Hub food trucks and BBQ huts plus a huge favor and go straight to the host to book times! Sun rise over the sea specify right down to the host being so negative the resort consists of 20 mountain. To make a reservation.1 ) the availability you see is not available for fun and unique..